Privacy Policy

HotelTravelOnline.com ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

   1.1. Personal Information: When you use our Services, we may collect information that identifies you, including but not limited to: Name Email address Phone number Payment information (e.g., credit card details) Billing and shipping addresses

   1.2. Non-Personal Information: We may also collect non-personal information, such as: Device information (e.g., IP address, browser type, operating system) Usage data (e.g., pages viewed, time spent on the website) Location data (if enabled on your device)

   1.3. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with the Services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

   2.1. To provide, improve, and personalize the Services.

   2.2. To process your bookings and transactions.

   2.3. To communicate with you, including sending confirmations, updates, and promotional materials (you can opt-out of marketing communications at any time).

   2.4. To comply with legal obligations and enforce our Terms of Service.

   2.5. To analyze usage trends and improve our platform’s performance and security.

3. Sharing Your Information

   3.1. With Partners: We share your information with third-party Partners (e.g., accommodations, transportation providers) to fulfill your bookings.

   3.2. Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, analytics, or customer support.

   3.3. Legal Obligations: We may disclose your information if required by law or to protect our rights, users, or partners.

   3.4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices and Rights

   4.1. Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

   4.2. Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or updating your preferences in your account settings.

   4.3. Cookies: You can disable cookies through your browser settings, though this may impact the functionality of the Services.

   4.4. Data Deletion: You may request that we delete your personal information, subject to our legal and contractual obligations.

5. Data Security

   We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

   If you access our Services from outside Indonesia and Australia, your information may be transferred to and processed in a country where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to such transfers.

7. Children’s Privacy

   Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. Your continued use of the Services constitutes acceptance of the updated Privacy Policy.

9. Contact Us

   If you have questions or concerns about this Privacy Policy, please contact us.

Thank you for trusting hoteltravelonline.com with your information. We are committed to protecting your privacy and providing a secure experience.